*We aim to meet these delivery times but during busy periods (including sale) deliveries may take a little longer. Occasionally tech updates to our systems or force majeure events, such as extreme weather conditions, will mean that these delivery services aren’t available, or that order cut-off times need amending and/or delivery times need to be extended.
However, we will always work hard to keep these temporary changes to a minimum. Siam Traditions cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.
International Payment Methods Accepted:
- International Credit Cards
International orders will be subject to additional verification of billing address, bank and bank phone number. Please allow 2-3 business days for international order verification to be completed. For faster processing, we recommend that you check out with a verified PayPal account. To learn about PayPal verification, click here.
Due to the limited information available with international credit cards, in the event that we are not able to verify the information you provided, we may send a PayPal payment request as an alternate payment method. For added security reason, we may also need you to ensure your PayPal account is verified.
International Returns & Exchanges
We do not accept returns or exchanges for international orders. Due to the expenses associated with shipping, including custom and brokerage fees, it is not fiscally feasible to accept international returns. All international orders are thoroughly inspected prior to shipping to ensure that our customers receive the correct item ordered.
Your satisfaction is important to us. We want you to be completely happy with your jewelry purchase. In the event that your package is damaged during shipping, contact us immediately so that a claim can be filed with the carrier. We will either ship you a replacement or issue a refund after the claim is granted.
Note: Importer of Record
The recipient is the importer of records and is responsible for complying with all laws and regulations for the destination country. When our customer places an order with SiamTraditions.com, they authorize our customs broker to act as their agent to clear merchandise and process all applicable duties, fees and taxes.